website policies
Security PolicyYour payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Refund/Return Policy
All refunds will be provided as a credit to the credit card used at the time of purchase within fifteen (15) business days.
Shipping/Delivery Policy
Please be assured that your items will ship out within two days of purchase. We use UPS to ship and all shipments require an adult signature. Sorry but we cannot ship to P.O. Boxes.
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor's email and a username will be stored on the server.
How the Information is Used
The information is used to enhance the vistor's experience when using the website to display personalised content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.Visitor Options
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.Cookies
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes.Registration and Order Forms
We respect and are committed to protecting your privacy. Our website registration form requires users to give us contact information such as name, email, address, state, and zip code. We use customer information to send the user information about our company. We may use this information to contact a customer when necessary. We will not sell your personally identifiable information to anyone. Users may choose to opt out of receiving information from Cassinelli Winery at any time.How to Remove Your Name From Our Mailing List
You can email us at [email protected] OR you can send paper mail to the following postal address: Cassinelli Winery & Vineyards, 3830 Church Hill Road, Church Hill, MD 21623 USA OR you can call us (410) 556-6825.